About Us

Independent hosting, run by people who use it.

Nova Grid Hosting™ is an independent hosting company, born out of frustration with bloated dashboards, shady renewal pricing, and “enterprise” support that only emails back during business hours.

Why We Exist

Most hosting companies grow by getting better at selling hosting. More upsells, more tiers, renewal prices that quietly double on year two. We grow by getting better at hosting.

Nova Grid is run lean and independent. No private-equity rollup, no acquisition treadmill, no quarterly pressure to invent a new “premium” tier. Just an engineer running infrastructure he actually uses. Every tool we ship, including the AI assistant and the public status page, got built because we wanted it. If it’s useful to you too, that’s the whole point.

We’d rather release something genuinely useful every few weeks than dress up a renewal notice as a feature.

What We Do

We started with managed WordPress and HTML hosting. We’ve added more since, not because some product roadmap demanded it, but because customers kept asking and we kept being able to do it well.

  • Web hosting. Performance-tuned infrastructure, free SSL, one-click app installs.
  • Game-server hosting. Minecraft now, with more games coming.
  • AI Website Builder. Drag-and-drop, included free with every hosting plan.
  • SEO Toolkit. Keyword tracking, audits, and sitemap submission inside cPanel.
  • Domain registration & DNS management across hundreds of TLDs.
  • Email hosting, standalone or bundled with web hosting.
  • Migration & site-hardening services. Same-day, fixed-price, no hourly billing.
  • Free public tools. SSL checker, DNS lookup, WHOIS, and speed test, no signup required.

Who’s Behind This

Nova Grid is run by one operator: a U.S. military veteran with an FIU education, and an IT Support Engineer and Cloud Consulting Specialist by day. The hosting work started as a side project to fix what bigger hosts kept getting wrong, and grew from there. The infrastructure is real, the emails get answered by the same person who runs the servers, and that’s intentional.

How We Operate

Reliability, out in the open

We don’t just promise 99.9% uptime. We publish it. Every Nova Grid service is probed continuously, and the last 90 days are public at novagridhosting.com/status.

Transparent pricing

The price you see is the price you pay. No introductory bait-and-switch, no hidden renewal markups, no surprise add-ons at checkout.

AI plus humans, not AI instead of humans

Nova, our AI assistant, handles the questions that have answers. When she can’t, you get a human. Not a tier-1 script. Not a chatbot decision tree pretending to be one.

Trust & Compliance

Small operators are usually where compliance gets hand-waved. We don’t.

  • PCI DSS SAQ-A. Payment data is handled exclusively by Stripe; we never see card numbers.
  • GDPR & UK GDPR. Published Data Processing Agreement, Subprocessors list, and UK ICO registration ZC133504.
  • US state-law coverage. A Written Information Security Program (WISP) satisfying NY SHIELD, MA 201 CMR 17, and Florida FIPA.
  • DMCA agent registered with the U.S. Copyright Office. See our DMCA policy.
  • MFA on every system that touches your account or our infrastructure: hosting control, billing, DNS, email, and source code.

Get Started

Want to try it? View our plans, get in touch, or watch our status page for a few weeks and see how we’re actually doing before you commit.

Roadmap

More Tools, Coming Soon

We're expanding Nova Grid into a full creator platform. Here's what's shipping next.

Recently Launched
Live Public Status Page Live Nova Account Actions Live Outage Push Alerts Live Passkey Sign-In

Native iOS & Android Apps

Nova Grid in your pocket. Manage hosting, game servers, and tickets from native iOS and Android apps, coming to the App Store and Google Play.